Wednesday, 30 December 2009

HP LaserJet 1022 Not Working Under Snow Leopard

I was having a problem with my printer where it would print only the first page of a job, then go offline with the status lights flashing. This made it impossible to print anything longer than 1 page.

After a bit of googling I stumbled across a HP support thread at http://h30434.www3.hp.com/t5/Mac-printing-and-scanning/LJ-1022-not-working-under-Snow-Leopard-latest-driver/td-p/122959/page/6 which provided a solution. It seems that the updated driver doesn't work under Snow Leopard. The solution is to downgrade to an older driver. Anyway, the steps to fix it are detailed at the link above as described by Cytokrom_C. I thought I would reproduce the instructions here just in case it might help someone else to fix the problem:
I had the issue with alternate pages only printing and flashing lights of the printer as many others have reported on my 1022 over USB. However, for me the old drivers (2006) seem to be working fine in Snow Leopard. They can be downloaded here:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=uk&prodNameId=439431&prodTypeId=18972&prodSeriesId=439424&swLang=8&taskId=135&swEnvOID=219

-Install the drivers (from the pkg-file).
-Open the printer settings in the system preferences.
-Then remove the old installation(s) by marking them and clicking on the (-)-sign
-Add a new printer by clicking on the (+)-sign
-Make sure that you chose the driver "HP LaserJet 1022"-driver and not the HP LaserJet 1022, 1.1.0.182" driver.

I don't know if there are any issues with using these old drivers yet, as I have not tested them much yet. However, I was at least successful in printing a multiple page document twosided from Firefox.
This worked for me.

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